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[email protected] | Whatsapp.me | Website | LinkedIn | Pekanbaru
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<aside> <img src="/icons/bookmark_gray.svg" alt="/icons/bookmark_gray.svg" width="40px" /> With a background in Product Design and hands-on experience in e-commerce, combining user-centered creativity with business insight. Skilled in leading design projects, conducting user research, and crafting intuitive digital experiences that align with both user needs and business goals. Known for adaptability, problem-solving, and a strong drive to learn—bringing fresh perspectives and results-oriented solutions to every project.
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Graphic Designer at Aladdin Commerce PTE.LTD (Apr 2024 - Now)
- Designed e-commerce promotional banners to support various marketing campaigns.
- Created branding assets, including web posts and campaign banners, to maintain visual consistency.
- Coordinated and planned website content scheduling for upcoming post.
Freelance Designer (Mar 2024 -Now)
- Designed e-commerce promotional banners for Singapore-based small businesses, optimized for Shopee and Lazada.
- Created branding assets for Indonesian SMEs, including logo design, packaging mockups, e-invoices, and social media visuals.
- Coordinated closely with clients to ensure designs aligned with brand identity and campaign objectives.
E-Commerce Operation at Aladdin Commerce PTE.LTD (Sep2022- Sep 2023)
- Conducted market research and competitor price comparison to optimize pricing strategies.
- Communicated directly with clients to negotiate pricing and close deals, ensuring profitable agreements.
- Set up and manage marketing campaigns, collaborating with platform managers to secure promotional campaign deals.
- Compiled and analyzed sales and marketing data to identify areas for improvement and enhance overall performance.
E-Commerce Operation Intern Customer Service Divison at Aladdin Commerce PTE.LTD (Mar 2022- Agst 2022)
- Responded to customer inquiries promptly via chat in accordance with established Standard Operating Procedures (SOP).
- Provided accurate and clear information to customers while maintaining a professional and courteous service attitude.
- Monitored and managed customer cases on a case-by-case basis to ensure timely follow-up and resolution.
- Coordinated actively with sellers and internal teams to update case progress and resolve customer issues efficiently.
- Ensured customers received consistent updates regarding their inquiries, orders, or service status.
- Maintained responsiveness and availability to handle incoming customer chats and support requests.
- Documented customer interactions and case updates to support service tracking and reporting.
<aside> <img src="/icons/graduate_gray.svg" alt="/icons/graduate_gray.svg" width="40px" /> Bachelor of Design, Agung Podomoro University (2018-2022)
IPK : 3.58
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UIUX Project Based Internship [E-Commerce Mobile App Design] - PT. Nuri Gaya Citra
Jan 2024 - Feb 2024
UIUX Both-Camp Final Project [Maxim Mobile App Revamp] - Myskill.id Oct 2023 - Nov 2023
Intermediate UIUX Designer Project Base Intern - FundEx & Rakamin Jul 2025 - Aug 2025
Basic UIUX Designer Project Base Intern - PT. Nuri Gaya Citra & Rakamin Jan 2024 - Feb 2024